Return Policy

Last updated: 6-1-26

3D3 Technology follows UltiMaker's official return and warranty guidelines for all UltiMaker printers, materials, and parts sold through this Site. Approval of any return or exchange is at the sole discretion of UltiMaker's technical support team.

For return or exchange inquiries, contact UltiMaker technical support directly at support@ultimaker.com.

Notes

• Items must meet UltiMaker's return criteria; 3D3 Technology cannot independently approve returns or exchanges outside of UltiMaker's decision.
• Keep your order confirmation and any correspondence with UltiMaker support on hand.

Questions

Email Sales@3d3tech.com and we'll help you get in touch with the right UltiMaker contact.